Klaviyo · Case study
Quiet Hours
A send-window control surface that gave Klaviyo customers a defensible answer to the most common deliverability and brand-trust complaint in the platform.
- Shipped
Portfolio · Product Designer
I work on ambiguous, system-shaped problems — turning workflows that are hard to explain into product experiences that are easy to use, easy to scale, and easy to defend.
Selected experience
Selected case studies
Klaviyo · Case study
A send-window control surface that gave Klaviyo customers a defensible answer to the most common deliverability and brand-trust complaint in the platform.
NerdWallet · Case study
Rebuilt the highest-traffic conversion surface on NerdWallet without compromising editorial trust — balancing SEO, monetization, and reader confidence inside one template.
Wayfair · Case study
A merchandising-operations tool that turned a multi-spreadsheet weekly ritual into a single product surface — quietly removing hours of cross-team coordination per cycle.
Founder work
Founder-operator product work — building, shipping, and iterating two niche commerce experiences without a design team, design system, or runway to waste.
Selected artifacts
Interaction pattern · 2025
A two-mode time-window picker that handles per-recipient timezones without forcing the sender to think in UTC.
Design system · 2024
A shared schedule-step model across campaigns and flows that absorbed multiple feature additions without breaking on either surface.
Interaction pattern · 2024
An in-record AI draft pattern that makes the underlying sources explicit so reviewers can trust what they see without re-reading every field.
Available
Best fit for platform UX, growth systems, internal tools, and AI-accelerated product execution. I respond to most inbound within a day.